
We offer two distinct ways to work with us. One is designed for clients who want to place talent directly into their organization. The other is a fully managed service for companies that want us to handle the employment relationship end-to-end.
20 hrs/week
Dedicated virtual assistant
Up to 20 hours per week
Weekly task summary
Business-day support
Replacement support if your assigned VA becomes unavailable
40 hrs/week
Everything in Part-time
Up to 40 hours per week
Up to 160 hours per month
Full weekday availability
Weekly productivity report
Priority communication
Replacement support if needed
We determine:
What functions your business needs covered
How many hours of support each function requires
Which team members are best suited for each responsibility
How work is assigned and tracked
What measurable deliverables and service standards apply
Then we build a custom monthly support plan around your business.
Outcome: Keep your business consistently visible online without managing the content yourself.
3 static posts per week
2 edited reels per week
Caption writing
Content scheduling
Basic hashtag/keyword research
Comment and message monitoring
Monthly content calendar
Monthly performance summary
Up to 10 hours/week of fulfillment capacity
Priority support
Outcome: Get recurring administrative work handled every week.
Up to 250 data-entry records/month
Up to 20 documents/month formatted or organized
Digital files organized weekly
Up to 10 research requests/month
Spreadsheet/database updates
Calendar and scheduling assistance
Weekly completed-task report
Up to 10 hours/week of administrative support
Requests acknowledged within 1 business day
Outcome: Make sure customers receive a response even when you're busy.
Customer inbox monitored every business day
Up to 200 customer inquiries/month
First response within 1 business day
Routine inquiries resolved using your approved FAQ/process
Customer records updated after interactions
Complaints and complex issues escalated
Appointment/service coordination
Weekly unresolved-issues report
Monthly customer inquiry report
Up to 15 hours/week of support
Outcome: Make sure every new lead gets followed up with.
Up to 100 new leads/month
Initial contact within 1 business day
Up to 3 follow-up attempts per lead
Appointment-setting support
Appointment confirmations
No-response leads tracked
CRM status updated after every interaction
Weekly pipeline cleanup
Weekly lead activity report
Up to 15 hours/week of support
Outcome: Get recurring administrative work handled every week.
Up to 20 IT support requests/week
User account setup and removal
Basic Microsoft 365 / Google Workspace support
Basic CRM and business-software troubleshooting
Basic file-access and permissions support
Monthly IT issue summary
Response to standard support requests within 1 business day
Urgent issue response within 4 business hours
Up to 15 hours/month of IT support
Outcome: Keep your financial records organized every month.
Up to 200 transactions/month categorized
Receipts organized weekly
Invoices entered weekly
Outstanding invoices tracked
Monthly reconciliation support
Monthly bookkeeping files organized
Monthly financial packet prepared for owner/bookkeeper/CPA
Up to 10 hours/week
Everything you need to know about working with Sphere Rocket VA.
Once onboarding is complete, we’ll begin matching you based on your needs, required skills, and availability. Our goal is to find the right fit—not just the fastest one.
That depends on your service. Dedicated VA plans are more hands-on, while Done-For-You and Fractional Team support require less day-to-day management from you.
With a dedicated VA, you set the priorities while GSBE supports the placement and ongoing relationship. With Fractional Team or Done-For-You support, we take on more of the coordination.
If the placement isn’t working, we’ll review the issue and provide replacement support when needed based on your service agreement.
Yes. You can combine responsibilities under one VA or build a Fractional Team with multiple specialists.
Yes. Our Part-Time VA plan includes up to 20 hours of support per week and can scale as your needs grow.